To learn how Immunoshop can reduce costs and improve the quality of testing for your organization
Immunoshop India Pvt Ltd, is an India based medical diagnostic company, mainly focused on Immunoassays. In the past decade it has achieved excellent growth and has become one of the leading players in immunodiagnostics. It has been dealing with a wide range of immunoassay products including ELISA, Rapids, RIA, IFA and automation. The company has built strong pan India network of well qualified sales team, engineers and application support, which in turn is supported by the product management team at the corporate office. High quality products, excellent service back up and competitive prices have been few of the major strengths of Immunoshop because of which it has gained deep market penetration and respect from customers. With their strong expertise and experience in Indian market, Immunoshop now has its own manufacturing set up. This is one of biggest steps towards success and looking forward to explore international market
Our Mission has always been to achieve our vision of becoming most respected medical diagnostic company of India. For this we have established our strategic priorities as GROW, SERVICE and SIMPLIFY.
GROW: We believe growth is the most important objective to work for, by any organization or any human being. We have been growing at a very rapid pace and intend to grow faster and bigger in coming years, with all actions guided by our values.
SERVICE: Service is a cornerstone and main reason for our success. We plan to serve better and deliver more value to everyone in our value chain.
SIMPLIFY: We intend to simplify the way we do business and make our organization more flat, agile and responsive.
Responsibility- We understand our responsibility towards our stakeholders, customers, clinicians and their patients, and hence whatever we do we are very much vigilant with our actions and its impact during our transitional growth.
Dignity and mutual respect- Our belief is,” Everyone is different, Everyone is same”. Mutual respect for the dignity of each other at all levels within the workplace is one of the key characteristics of successful organizations.
A well experienced and trained technical team is available 24X7 online for all the customer complaints and queries. We value our customers and hence take up all their queries on priority and make sure that our dedicated staff solves their query in minimal time. Also our team of application specialist adheres to train our users for all the reagents and instruments procured.
If you need any support on any technical matter or issues regarding our products , please call us at 09324983200 or email us at: support@immunoshop.com.
We understand that sometimes it is important to go beyond our role and support. We do engage our customers in understanding clinical side of our test kits and instruments and also endeavour to add value to this. We also undertake special promotional activities along with our customers for education and awareness at clinical level.
We understand that there are some special requirements of our customers when they undergo accreditation process for their laboratory. If you require any documentation support like Quality control (QC)/ traceability/ approvals/ publications for any of our products, do write to us at support@immunoshop.com and our product managers will try their best to provide all the needed information/documentation.